Member Cancellation and Deletion

Last updated: January 24, 2024

Members can delete their account by following these steps after logging in:

1. Go to Membership

2. Click on Settings

3. Select Advanced Options

4. Choose Delete Account

5. Enter the password used during login

6. Enter "delete my account"

7. Click on Delete Account

8. A confirmation popup will appear, click "Yes"

9. Enter the 6-digit SMS OTP and submit

10. A confirmation popup will appear, click "Yes"

11. The system will log out and delete your account

The following data will be deleted:

• Logged-in user account

• Virtual items

• Order records

• Participation records

• All chat messages

• All uploaded media

• All settings

• Any content related to this account